By Bert Hudson, Internet Solutions Specialist, Comporium
In the tech support world, we frequently run Internet speedtests. Chances are, you use them at least occasionally as well. Since there’s a fair amount of confusion out there about what speedtest results mean, I want to clarify some key points.
First of all, there’s a common misconception that if you run a speedtest and the speed is disappointing, your ISP (Internet Service Provider) is automatically to blame. This is not true. There are a variety of things that could cause slower-than-expected Internet speed results including the browser, computer, networking equipment, and firewall. In addition, speed results will vary depending on what device you’re on while doing the speedtest; there will be different speeds on different devices because of the way they’re connected and the software in the background.
It’s also important to note that not all speedtests are created equal. I recommend Comporium’s Internet customers use our speedtests rather than one of the others found online. Why? Because the closer you get to the local connection, the more accurate the speedtest will be. Comporium recently created two separate speedtests to provide users with the most accurate results. Our business Internet speedtest is designed for use when testing Comporium Internet speeds ranging from 768 Kbps to 100 Mbps. Our Zipstream speedtest should be used for testing of Comporium’s 1 Gig Zipstream service.
Comporium’s speedtests will quickly provide the following information to you:
- Download Speed — This is the rate at which data is transferred from the Internet to your device.
- Upload Speed — This is the rate at which data is transferred from your device to the Internet.
- Latency — Measured in milliseconds (ms), latency refers to the time delay from one networked point to another, which indicates how direct the route is between the user’s device and the server.
- Jitter — This measures the variance among successive ping tests. The lower the jitter value, the better.
If you have questions about your current Internet speeds or think you might need an upgrade, contact us at Comporium. We’ll get you up to speed on the technology and terms.