VoIP has been taking the industry by storm for over 15 years, however, many businesses still rely on traditional telephone services to communicate both inside and outside of their organizations. Due to the rapid expansion of high speed Internet and cloud capabilities, VoIP phone services are taking over.
VoIP (Voice over Internet Protocol) is a technology that turns your voice into a digital signal, allowing you to make a call directly from the internet. VoIP phone calls can be made from a computer, a VoIP phone, a smartphone application, or a standard phone connected to a VoIP adapter.
So who uses VoIP services, and why?
Small, Medium and Large BusinessesBusinesses of all sizes find it beneficial to switch from traditional landlines to VoIP services. This investment can enhance the employee and customer experience, while boosting productivity and presenting growth opportunities. Here’s how.
Cost SavingsVoIP phone systems are virtually indistinguishable from standard telephone services, however, they are typically less expensive to install and maintain. As long as you have a high speed internet connection, the list of affordable VoIP solutions is long. Making phone calls worldwide using VoIP is easy which means you can expand your network without breaking the bank.
AccessibilityVoIP users can take their service anywhere, making it possible to hold telephone and video conversations at any location with an Internet connection. This is perfect for employees who are required to travel, as it allows them to essentially take their office with them. And, calls that go unanswered can be re-directed to another employee as needed.
ScalabilityTraditional telephone services require additional hardware and new components to grow with your business. But, because VoIP phone services run on software rather than hardware, it’s easier to increase the size of your team or even open a new branch, when the time comes.
In addition to voice services, VoIP gives you access to applications not offered by traditional landlines, helping to improve business communications throughout the organization. Some of these features may include:
- Virtual Receptionist: Automatically answers calls, and directs the caller to the right employee or department
- Advanced Call Routing: Routes calls according to your business needs, making sure the right staff representatives can response from anywhere
- Call Recording: Automatically records incoming and outgoing calls as needed
- Voicemail to Email: Allows employees to manage voice messages via email, phone and mobile device
- Fax Mail: Allows users to receive fax messages routed as email attachments, eliminating the need for a separate fax line
Comporium VoIP Solutions
Our team will help you choose which service or combination of services best addresses your unique challenges. And, we’ll walk you through a carefully thought-out plan of action, so you’ll know exactly what to expect.
To learn more and or speak to a sales representative, visit www.business.comporium.com or call (888) 740-5307 and schedule an appointment.